Ambassadors are able to see all posts on all groups throughout your school site from the Monitor Community page under the Community tab on the Admin portal.
This means that you can monitor what is going on in your school and are able to delete any posts and comments that are inappropriate.
Deleting a post
Deleting a post is simple, just click on the 'delete post' button next to each post to remove it. Please note that deleting a post will also remove all associated comments and likes.
You can also delete an individual comment by clicking the small red X next to it
You can also delete an announcement, though doing so will only remove it from the feed, it will not remove it from the 'Announcements' page.
Things to consider when deleting someone else's post
When deleting another users post for breaking Classlist Community Guidelines, it is best to let the other parent know. If a post is removed without informing the creator, it can cause tension. If possible, send them a message letting them know that you are removing their content as it violates Classlist rules, but be understanding as the parent in question may not have realised.
Our research with parents tells us they do not want their email used by other parents to send out marketing.
You may want to highlight to parents that they should not write messages or create events on or using the site from which they, their associates or any other organisation may make any commercial gain. They should not use contact details taken from the site to use for off-site marketing purposes either.
If a parent wishes to promote their business or that of their friends, advertisements can be placed on the site instead, from which the PTA gains. Adverts can be ignored by other parents if they choose. Listings can be used as well, and are suitable for recommendations for services, which should not be put on the class pages or home page of the Classlist.
Examples of ‘banned’ posts:
- Posting info about events such as a party at a pub owned by a parent, at which guests would pay for anything e.g. drinks.
- Emailing your whole class or year group about a jewellery sale at a friend’s house. Of course you can invite a few friends, but you shouldn’t be contacting people you don’t know personally
There is a fine line between what is acceptable and what isn’t, but just because something is for charity doesn’t mean there isn’t a commercial angle too.
The rule is, only the charity should gain from the coverage. Otherwise it is commercial and our advertising platform should be used. For example, a parent might post asking to be sponsored for a marathon, and that would be OK as only the charity gains. However, the parent should restrict their posting to people they know e.g. their class or their friends. It probably is not a suitable post for the whole school on the Parent Board.
On the other hand, an event such as an art exhibition at someone’s house, where a donation is being made to charity but the artist would make money from selling paintings would be classed as a 'commercial event'.
Recommendations for Cleaners/nannies/builders etc.
However well meaning; posts recommending your cleaner/builder/nanny etc can be interpreted as marketing, and other parents may not be happy to receive the recommendation. Listings should be used to make recommendations, rather than classes, groups, or the school Home Page.
Parent Board whole school posting rules
Only post to the whole school if the post is relevant to a significant proportion of the school. You should post in a class or group if you are in any doubt.
We recommend that you are firm about breaches of the guidelines from the start, so that bad habits don’t develop in your school community! Some PTAs tell us their Facebook page started getting used by parents to post about their business and want to avoid that happening on Classlist.