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• 1 minute video tour for parents
  See a quick tour of Classlist with our 1 minute video tour:     You may also want to see our 1 page Quick Start Guide
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• Quick Start Guide to Classlist - 1 page guide
  
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• Parent Accounts - An Overview
  What can I do on Classlist? Welcome to Classlist! This article gives you a quick run through of the main features on Classlist, with links to provide more information if you need it. Classlist is super-flexible, allowing you to talk with other parents in ways that are relevant for you, without ei...
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• How to unsubscribe from Classlist notifications and emails
  As a member of Classlist you need to sign in to Classlist to unsubscribe - because the notifications settings is part of your profile and is therefore protected externally. Log in to your account Go to your Profile section On a phone this is found via the 'More' menu at the bottom right On a co...
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• Deleting your account: "I want to delete my account"
    If you no longer want to be part of your school's Classlist you can delete your account anytime.  This is not the same as unsubscribing, which relates to the email notifications we send you (i.e. unsubscribing doesn't delete your account).   Deleting your account As a member, you must be logged...
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• How to share articles, photos and videos to Classlist - sharing from other apps
  If you find an article or video you'd like to share on Classlist you now can!  Now you can share photos, videos and news articles with other parents using the iOS app. First find the share icon on the photo or content you want to share     A list of apps you can share to will appear. If Classlist...
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• How can I communicate with other parents?
  Classlist is super-flexible, allowing you to talk with other parents in ways that are relevant for you, without either blanketing everyone with mass communication or inadvertently excluding people. You can communicate via automatically populated 'school' groups, in tailor-made parent groups or on...
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• Community Guidelines - rules for users
  Users are expected to follow a code of conduct which is outlined below. For a fuller explanation of the behaviour guidelines members must adhere to, please see our Terms and Conditions. Classlist passionately wants to benefit schools and parents: we believe that the school community is one of the...
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• Posting to your Groups
  Welcome to Classlist! For a one page overview of Classlist see the Quick Start Guide here.   Home page and groups Posts are the best way to communicate publicly with a group of people. They work in the same way as posts to other social media platforms you might be familiar with; the Parent Board ...
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• Who will see what I've posted, and how will they know it's there?
  Who sees my post? When you write something on Classlist's Parent Board, you can always check who will be able to see it before you hit the 'Post' button. When you write a post, you will be prompted to choose which group you want to send it to: eg in the image below where it says 'Posting to...Yea...
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• My notification settings
  Notifications let you know when another member has added messages and content to your Classlist community either in your classes/groups or as a private message. The good news is that Classlist's notification settings can be highly customised via your Profile. You can choose which type of notific...
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• The Contacts Page (previously your Classlist page)
  The Contacts page allows you to find other parents (or their children) who are registered on Classlist at your school, and operates in accordance with GDPR and the privacy settings you select. You can filter based on the school Groups which are automatically populated when parents register their ...
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• About Groups
  The Groups system allows parents on Classlist to communicate with a different audience for each message, comment or invitation they want to share. There are two types of groups: automatically-populated school groups and parent-created bespoke groups. Whenever you post any content you can select w...
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• Buying tickets for a paid event
  Community event creators have the option of taking parents' card payments processed via a card processing service called Stripe, which is easier to use on phones than Paypal.   You can pay via credit card without leaving the Classlist app if the event creator chose Stripe to process the payments....
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• Why do I see some children twice in the class list?
  Classlist links a child to an individual parent, not to a family or set of two parents, because each account is held in the name of the parent not the child. This means children can appear twice in the Classlist. We have taken the decision not to link both parents to a child, but to allow each pa...
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• Forgot your password?
  To log into Classlist you will need to enter your username and password.  Your Classlist 'Username' is simply the email address you used to register with us.  If you are having trouble logging in, but are sure that you have got your password correct, please visit this help page, or contact us by ...
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• How is Classlist different from WhatsApp?
      We get asked this question sometimes. So we thought it might be helpful to highlight six of the main differences: Topic based conversations – Parents say we are different to WhatsApp because they can find the “important stuff” on Classlist.     on WhatsApp there is a continuous feed of comm...
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• Book a demo of Classlist for your school or PTA
  Would you like to have a chat or web demo to find out more about Classlist? We love speaking to schools and PTAs! Book a phonecall or demo with the Classlist Team here. In the meantime, if you have any questions our friendly Help Centre team generally answer questions very quickly.  Get in touch ...
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• Coronavirus : 5 ways Classlist can help school leaders
  Headteachers have started using Classlist to complement other comms channels during the current crisis. We wanted to share what they are doing, as some Heads aren’t aware of Classlist’s capabilities.   As well as offering an advanced communication tool to reach all parents, Classlist's GDPR-compl...
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• Quick guide to setting up Classlist for your school
  Well done if you are the new Ambassador for your school's Classlist site! If you are wondering about what the 2018 GDPR (data protection) legislation means for your PTA using Classlist, click here.  I've registered my school: now what? Ambassadors who have just registered might be wondering "What...
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• NEW! Adding a personal welcome message from an Ambassador for new parent joiners
  We are excited to add a new feature - an automated personal welcome message from Ambassadors An Ambassador can create a welcome message that will automatically send as a private message to any newly approved member who joins your school.  It will be sent the day after they join Classlist. Sending...
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• How to customise your School Structure
  If you are trying to begin the 'Move Up' procedure on Classlist, please click here   The school structure underpins all the parent-parent communication on Classlist so it's important to build a good foundation. Read more about why the structure is important here.    Building your basic school str...
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• Why is the School Structure important?
  This article covers: Laying good foundations: why the structure is important How the structure works Examples A standard structure with at least two classes per year group A small school with a single form intake A mixed/split age structure with years and classes reversed Instructions on how...
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• Classlist fence banners to spread the word!
  We often get asked what is the easiest way to let parents know about Classlist.  Lots of parents are having to wait outside the school gates for pick up during Covid-19, so we have designed a fence banner that you can put up to let parents know about joining Classlist.   You can use them inside t...
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• What is Classlist? A presentation to share with your PTA and school
  Our short Introduction to Classlist presentation is ideal for sharing with your PTA and school. Download the file further down this page.    You can also show our 1 minute videos, including a Classlist demo video, which is here. And here are some testimonial videos from leading schools. For more ...
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• Video demos of Classlist
  1 minute video demo of the Classlist App Updating your profile and notification settings Finding other families in your class and nearby using the Parent Contact lists and map Class Rep, PTA and admin tools - using announcements to reach any group or the whole school Class Rep, PTA and admin ...
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• Quick Start Guide to the Classlist app
  See what you can do on the Classlist app with this handy one-page guide. Download and print the PDF attached below the image.  Perfect for giving to the parents in your school.    
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• Printable Classlist flyers
  Spread the word about Classlist at your school with these printable flyers. Select a flyer that's right for you: The QR code flyer is an invitation to Classlist and enables an instant launch! It invites and pre-approves parents.  It can be printed or emailed. The Parent flyer includes more infor...
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• Letter from PTA to school asking for help launching Classlist
  Schools can be a great help in getting word out to all parents that the PTA is launching Classlist. One option is to ask the school to email out a QR code flyer to all parents to invite them - that code will pre-approve parents who join within a week. The school can help further by giving the PTA...
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• Sample letter from the Head to parents
  Encourage all the parents in your school to sign up to Classlist with a letter from the Head. Below is a sample letter that your Head can send out.   Dear [Parent], Our school is now on Classlist Today we are launching an app for parents called Classlist and we would like to invite the whole scho...
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• Classlist logos and info to add to your school's website, parent portal and Admissions info
  To help spread the word about Classlist within your school community, why not add the Classlist logo and url link to the footer of the school's website the website pages about Parents/PTA your Parent Portal Admissions info for families joining Noticeboards at school that parents see Logos At th...
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• Flyer for Class Reps
    Download the file below for printing or sharing
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• Welcoming new families to your school during Covid-19
  Creating a sense of belonging to a school community doesn’t just happen. Each year Headteachers, staff and Parent Associations expertly integrate new pupils and families into their school community.  This summer things are different - but you'll still want your new pupils and families to settle i...
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• Summer Reads for busy Parent Association leaders
  School is about to finish for another year, you are finalising your accounts, writing thank you notes to your volunteers and about to relax after a successful summer fair. Perhaps you can switch off from school altogether, or possibly recent experience has spurred you to build your school communi...
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• The All Parents page - managing members
  The 'All Parents' page on the Admin side allows admin members to view the status and details of the parents in your Classlist community. Simply click on the parent's name to go to their account page. Only Ambassadors can change a parent's admin status, deactivate/reactivate their account and dele...
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• Fundraising offers for PTAs
  The images for these offers are attached at the bottom of this article for you to download, along with a text file that is easy to copy and paste from so you can share these offers with your parents.   Raffle prizes, family discounts and cash back offers for PTAs   We know that you are keen t...
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• Inviting parents by uploading a csv file/spreadsheet
  On the admin side Invite Parents when you've chosen to invite parents by email you can now click on the Upload tab to upload a list or csv file of parent details, as well as 'manually' pasting in a list of up to 1500 emails via the Manual process. The CSV upload enables you to specify year and cl...
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• Giving parents a QR code to invite and pre-approve them
  Generate your school's personalised QR code flyer with pre-approval code: Parents who scan the QR code with their phone's camera will be guided to download the Classlist app, and taken to your school to register.  When they register they will be pre-approved.    This flyer is ideal for handing t...
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• How your school can help by sending Classlist email invitations to all the parents
  School administrators can assist their PTA by inviting parents to join Classlist, even if your PTA is a separate organisation to the school.  A school staff member can do this in two ways: As a Classlist Staff Admin they can simply paste in a list of all parent email addresses to invite parents ...
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• Inviting Parents as an Admin or Rep
  We have several methods of inviting parents to Classlist, to make it easy for you whatever ways you have of contacting parents. The options on the Invite Parents page of the admin area include: email invitation via Classlist QR code invitation to print or send Share via WhatsApp Share via Facebo...
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• Sending Announcements
  Classlist Ambassadors, Class Admins and Community Reps can create announcements for the entire school or any group (eg classes/years, Ambassadors and Reps group, parent groups) using their Admin Accounts. Your announcement will appear in the newsfeed of the relevant group, will send an app notifi...
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• Events Overview - School Community
  Admin users can create Community Events in the green Admin Mode. The benefits of using Community Events are that you can sell tickets and invite the whole school or individual groups/classes without being a member of each group. In contrast, private events can be created by any parent on the blue...
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• Running a raffle using Classlist
    Create a cashless and paper-free raffle to raise money for your school, PTA or other charity.  You can coincide your raffle with your Christmas fair event using Classlist, or just run a standalone charitable fundraising raffle. The best part is it’s all automated, so there’s no more books of ti...
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• How to set up your Stripe account - Admins
  Tip - The advice below is for Admins setting up a Stripe account to be used on behalf of a PTA or school, to sell tickets to events or take payments. If you have admin status and want to collect money personally, eg a rep wanting to collect money for a class event, follow the instructions here.  ...
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• Moving up your classes ready for the new school year
    In the summer most pupils move into new classes, and need to be re-arranged into those on Classlist.  This can be done easily in single session by a Staff Admin or Ambassador on the School Structure page. (Other admins do not have access to do this).  Many schools do this before the summer hol...
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• GDPR - data protection
  Classlist is compliant with GDPR The General Data Protection Regulation (GDPR) runs to more than 200 pages. Data protection is a complex, rapidly evolving subject - and the regulation can get a bit technical - but you can rest assured that Classlist is fully compliant with the new legislation cam...
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• How do I send a notice to my School Community?
  If you are a Class Admin or an Ambassador you can post a message to any section of your school community (class, year goup, parent group), or the whole school, using Announcements. Community Reps can send announcements to their own groups. You must be on the green admin side of Classlist to acces...
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• Return to main Classlist website
  You are currently in our Help Centre. Find out more about Classlist on our website https://classlist.com
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• School Closure ‘Care’ Guide: 4 ways PTA can help Headteachers
  To download the infographic - see the pdf attached at the bottom of the page Launch Classlist for your school in 15 minutes here. Launch Classlist for your school in 15 minutes here.
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• Dads' campaign 15th - 19th October 2018 FAQ
  Why we are running the campaign? We want everyone to be included in their Classlist site. However, we wanted to highlight: A survey we ran in 2017 found that three quarters of parents don't feel as involved in their child's school life as they would like to be and that two thirds of parents don...
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• Classlist - Product Updates
  Get the latest on our product updates here! December We're sending fewer emails and saving you time Viewing notifications in the app? We’ll pause your email notifications Not reading the daily digest? We’ll swap you to weekly only Plus, we’ve limited some types of notifications (for example, co...
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• How to sign your school up to use Classlist
  In order to begin the process on a web broswer: Visit https://classlist.com and tap 'Sign Up'.   Select the option which best fits your situation: are you a parent with a child at the school you want to set up, or are you a member of school staff or a governor? When you have completed the re...
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• Registration form/Online sign up - Staff registration
  If you are a member of staff who wants to join your school's Classlist community, the standard way is for you to become a Staff Admin. This gives you the same powerful admin rights as an Ambassador, but you do not have access to the parent area of the site and you cannot engage with parent-genera...
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• Registration form/Online sign up - Parent
  Mandatory fields in the online registration forms are indicated with an asterisk (*): if you cannot see a 'Next' button or are unable to progress to the next screen, it is probably because a mandatory field is incomplete.  Important: Internet Explorer is not supported. If you find you cannot proc...
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• Video: The sponsorship opportunity on Classlist in 60 seconds
  Do you have 60 seconds to find out about the benefits of becoming a sponsor on Classlist? Click the video below to learn more.    
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• Go to main Classlist website to set up
  You are currently in our Help Centre. To set up an account or find out more about Classlist please go to our website classlist.com  and choose 'Join Now' It only takes a few minutes to set up and launch a school on Classlist. If you need any further help, don't hesitate to return to this Help Cen...
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