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• 2 minute video tour for parents
    You may also want to see our 1 page Quick Start Guide
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• Quick Start Guide to Classlist - 1 page guide
  
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• Parent Accounts - An Overview
  What can I do on Classlist? Welcome to Classlist! This article gives you a quick run through of the main features on Classlist, with links to provide more information if you need it. Classlist is super-flexible, allowing you to talk with other parents in ways that are relevant for you, without ei...
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• How to unsubscribe from Classlist notifications and emails
  As a member of Classlist you need to sign in to Classlist to unsubscribe - because the notifications settings is part of your profile and is therefore protected externally. Log in to your account Go to your Profile section On a phone this is found via the 'More' menu at the bottom right On a co...
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• Deleting your account: "I want to delete my account"
    If you no longer want to be part of your school's Classlist you can delete your account anytime.  This is not the same as unsubscribing, which relates to the email notifications we send you (i.e. unsubscribing doesn't delete your account).   Deleting your account As a member, you must be logged...
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• How to share articles, photos and videos to Classlist - sharing from other apps
  If you find an article or video you'd like to share on Classlist you now can!  Now you can share photos, videos and news articles with other parents using the iOS app. First find the share icon on the photo or content you want to share     A list of apps you can share to will appear. If Classlist...
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• How can I communicate with other parents?
  Classlist is super-flexible, allowing you to talk with other parents in ways that are relevant for you, without either blanketing everyone with mass communication or inadvertently excluding people. You can communicate via automatically populated 'school' groups, in tailor-made parent groups or on...
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• Community Guidelines - rules for users
  Users are expected to follow a code of conduct which is outlined below. For a fuller explanation of the behaviour guidelines members must adhere to, please see our Terms and Conditions. Classlist passionately wants to benefit schools and parents: we believe that the school community is one of the...
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• Posting to your Groups
  Welcome to Classlist! For a one page overview of Classlist see the Quick Start Guide here.   Home page and groups Posts are the best way to communicate publicly with a group of people. They work in the same way as posts to other social media platforms you might be familiar with; the Parent Board ...
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• Who will see what I've posted, and how will they know it's there?
  Who sees my post? When you write something on Classlist's Parent Board, you can always check who will be able to see it before you hit the 'Post' button. When you write a post, you will be prompted to choose which group you want to send it to: eg in the image below where it says 'Posting to...Yea...
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• My notification settings
  Notifications let you know when another member has added messages and content to your Classlist community either in your classes/groups or as a private message. The good news is that Classlist's notification settings can be highly customised via your Profile. You can choose which type of notific...
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• The Contacts Page (previously your Classlist page)
  The Contacts page allows you to find other parents (or their children) who are registered on Classlist at your school, and operates in accordance with GDPR and the privacy settings you select. You can filter based on the school Groups which are automatically populated when parents register their ...
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• About Groups
  The Groups system allows parents on Classlist to communicate with a different audience for each message, comment or invitation they want to share. There are two types of groups: automatically-populated school groups and parent-created bespoke groups. Whenever you post any content you can select w...
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• Buying tickets for a paid event
  Community event creators have the option of taking parents' card payments processed via a card processing service called Stripe, which is easier to use on phones than Paypal.   You can pay via credit card without leaving the Classlist app if the event creator chose Stripe to process the payments....
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• Why do I see some children twice in the class list?
  Classlist links a child to an individual parent, not to a family or set of two parents, because each account is held in the name of the parent not the child. This means children can appear twice in the Classlist. We have taken the decision not to link both parents to a child, but to allow each pa...
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• Forgot your password?
  To log into Classlist you will need to enter your username and password.  Your Classlist 'Username' is simply the email address you used to register with us.  If you are having trouble logging in, but are sure that you have got your password correct, please visit this help page, or contact us by ...
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• How is Classlist different from WhatsApp?
  Click below to see our 2 minute video: The benefits of Classlist over WhatsApp   We get asked this question a lot. So we thought it might be helpful to highlight six of the main differences: Topic based conversations – Parents say we are different to WhatsApp because they can find the “important...
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• Book a demo of Classlist for your school or PTA
  Would you like to have a chat or web demo to find out more about Classlist? We love speaking to schools and PTAs! Book a phonecall or demo with the Classlist Team here. In the meantime, if you have any questions our friendly Help Centre team generally answer questions very quickly.  Get in touch ...
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• Quick guide to setting up Classlist for your school
  Well done if you are the new Ambassador for your school's Classlist site! If you are wondering about what the 2018 GDPR (data protection) legislation means for your PTA using Classlist, click here.  I've registered my school: now what? Ambassadors who have just registered might be wondering "What...
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• NEW! Adding a personal welcome message from an Ambassador for new parent joiners
  We are excited to add a new feature - an automated personal welcome message from Ambassadors An Ambassador can create a welcome message that will automatically send as a private message to any newly approved member who joins your school.  It will be sent the day after they join Classlist. Sending...
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• One Page Guide for Staff setting up and launching Classlist
  One page guide for Staff Admins inviting parents to Classlist Great news that you have decided to go ahead and launch Classlist.   Below are some simple steps to follow for set up and launch of Classlist at your school, which you can do in under an hour.   First, we have made a 90 second video to...
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• How to customise your School Structure
  If you are trying to begin the 'Move Up' procedure on Classlist, please click here   The school structure underpins all the parent-parent communication on Classlist so it's important to build a good foundation. Read more about why the structure is important here.    Building your basic school str...
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• Why is the School Structure important?
  This article covers: Laying good foundations: why the structure is important How the structure works Examples A standard structure with at least two classes per year group A small school with a single form intake A mixed/split age structure with years and classes reversed Instructions on how...
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• Get a Classlist Website for your PTA
  Our new website feature allows you to create your own public facing responsive website which displays well on all screen sizes. The easy to use template is already part filled with some of the details from the school profile page and has been designed with schools in mind. How can I get a Classli...
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• Classlist Guide: Moving from WhatsApp
  If your school is a member of ISBA (the Independent Schools Bursars Association) your Bursar will yesterday have received brand new guidance from ISBA with input from Farrer & Co (their legal advisors) which recommends schools taking a very strong stand on WhatsApp, and specifically looking at Cl...
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• Letter from Head to parents when transitioning to Classlist from WhatsApp
  Here is an example letter from a school launching Classlist   Dear Parents, Parents need to be able to connect directly to build friendships and make arrangements for your children and yourselves, and to stay in the loop on the activities of our wonderful Class Reps and PTA.  The usage of social ...
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• What is Classlist? A video to share with your school's management team. Plus a presentation that highlights the benefits for your school and PTA.
  Do you need to tell your school or PTA about Classlist?  We have resources to help you explain what Classlist is. Our short Introduction to Classlist presentation is ideal for sharing with your PTA and school or to present at a meeting. You can also show our 1 minute intro video. Here is a schoo...
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• Video demos of Classlist
    New tour for parents of the latest Classlist app      New tour for Reps of the latest Classlist app        Other video guides Updating your profile and notification settings Finding other families in your class and nearby using the Parent Contact lists and map Class Rep, PTA and admin t...
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• Printable Classlist flyers
  Spread the word about Classlist at your school with these printable flyers. Select a flyer that's right for you: The QR code flyer is an invitation to Classlist and enables an instant launch! It invites and pre-approves parents.  It can be printed or emailed.  See below for how to generate a fly...
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• Sample letter from the Head to parents
  Encourage all the parents in your school to sign up to Classlist with a letter from the Head. Below is a sample letter that your Head can send out.   Dear [Parent], Our school is now on Classlist Today we are launching an app for parents called Classlist and we would like to invite the whole scho...
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• Classlist logos and info to add to your school's website, parent portal and Admissions info
  To help spread the word about Classlist within your school community, why not add the Classlist logo and url link to the footer of the school's website the website pages about Parents/PTA your Parent Portal Admissions info for families joining Noticeboards at school that parents see Logos At th...
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• Flyer for Class Reps
    Download the file below for printing or sharing
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• Welcoming new families to your school during Covid-19
  Creating a sense of belonging to a school community doesn’t just happen. Each year Headteachers, staff and Parent Associations expertly integrate new pupils and families into their school community.  This summer things are different - but you'll still want your new pupils and families to settle i...
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• Summer Reads for busy Parent Association leaders
  School is about to finish for another year, you are finalising your accounts, writing thank you notes to your volunteers and about to relax after a successful summer fair. Perhaps you can switch off from school altogether, or possibly recent experience has spurred you to build your school communi...
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• The All Parents page - managing members
  The 'All Parents' page on the Admin side allows admin members to view the status and details of the parents in your Classlist community. Simply click on the parent's name to go to their account page. Only Ambassadors can change a parent's admin status, deactivate/reactivate their account and dele...
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• Fundraising offers for PTAs
  The images for these offers are attached at the bottom of this article for you to download, along with a text file that is easy to copy and paste from so you can share these offers with your parents.   Raffle prizes, family discounts and cash back offers for PTAs   We know that you are keen t...
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• Inviting parents by uploading a csv file/spreadsheet
    Inviting parents by putting their email address into Classlist as several advantages, the two biggest being that parents will be pre-approved to join, and also parents will start to receive announcements sent by people with admin status on Classlist as soon as they are invited.  This enables yo...
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• Giving parents a QR code to invite and pre-approve them
  Generate your school's personalised QR code flyer with pre-approval code: Parents who scan the QR code with their phone's camera will be guided to download the Classlist app, and taken to your school to register.  When they register they will be pre-approved.    This flyer is ideal for handing t...
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• How your school can help by sending Classlist email invitations to all the parents
  School administrators can assist their PTA by inviting parents to join Classlist, even if your PTA is a separate organisation to the school.  A school staff member can do this in two ways: As a Classlist Staff Admin they can simply paste in a list of all parent email addresses to invite parents ...
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• Inviting Parents as an Admin or Rep
  We have several methods of inviting parents to Classlist, to make it easy for you whatever ways you have of contacting parents. The options on the Invite Parents page of the admin area include: email invitation via Classlist QR code invitation to print or send Share via WhatsApp Share via Facebo...
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• Sending Announcements
  Classlist Ambassadors, Class Admins and Community Reps can create announcements for the entire school or any group (eg classes/years, Ambassadors and Reps group, parent groups) using their Admin Accounts. Your announcement will appear in the newsfeed of the relevant group, will send an app notifi...
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• Events Overview - School Community
  Admin users can create Community Events in the green Admin Mode. The benefits of using Community Events are that you can sell tickets and invite the whole school or individual groups/classes without being a member of each group. In contrast, private events can be created by any parent on the blue...
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• Running a raffle using Classlist
    NEW!  We now have a guest checkout option for Raffles, so you can share your raffle with your wider community! Create a cashless and paper-free raffle to raise money for your school, PTA or other charity.  You can coincide your raffle with your Summer fair or Christmas event using Classlist, or...
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• How to set up your Stripe account - Admins
  Tip - The advice below is for Admins setting up a Stripe account to be used on behalf of a PTA or school, to sell tickets to events or take payments. If you have admin status and want to collect money personally, eg a rep wanting to collect money for a class event or for class hoodies/year book, ...
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• Moving up your classes ready for the new school year
    In the summer most pupils move into new classes, and need to be re-arranged into those on Classlist.  This can be done easily in single session by a Staff Admin or Ambassador on the School Structure page. (Other admins do not have access to do this).  Many schools do this before the summer hol...
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• GDPR - data protection
  Classlist is compliant with GDPR The General Data Protection Regulation (GDPR) runs to more than 200 pages. Data protection is a complex, rapidly evolving subject - and the regulation can get a bit technical - but you can rest assured that Classlist is fully compliant with the new legislation cam...
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• How do I send a notice to my School Community?
  If you are a Class Admin or an Ambassador you can post a message to any section of your school community (class, year goup, parent group), or the whole school, using Announcements. Community Reps can send announcements to their own groups. You must be on the green admin side of Classlist to acces...
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• Return to main Classlist website
  You are currently in our Help Centre. Find out more about Classlist on our website https://classlist.com
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• School Closure ‘Care’ Guide: 4 ways PTA can help Headteachers
  To download the infographic - see the pdf attached at the bottom of the page Launch Classlist for your school in 15 minutes here. Launch Classlist for your school in 15 minutes here.
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• Dads' campaign 15th - 19th October 2018 FAQ
  Why we are running the campaign? We want everyone to be included in their Classlist site. However, we wanted to highlight: A survey we ran in 2017 found that three quarters of parents don't feel as involved in their child's school life as they would like to be and that two thirds of parents don...
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• Classlist - Product Updates
  Get the latest on our product updates here! December We're sending fewer emails and saving you time Viewing notifications in the app? We’ll pause your email notifications Not reading the daily digest? We’ll swap you to weekly only Plus, we’ve limited some types of notifications (for example, co...
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• How to sign your school up to use Classlist
  In order to begin the process on a web broswer: Visit https://classlist.com and tap 'Sign Up'.   Select the option which best fits your situation: are you a parent with a child at the school you want to set up, or are you a member of school staff or a governor? When you have completed the re...
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• Registration form/Online sign up - Staff registration
  If you are a member of staff who wants to join your school's Classlist community, the standard way is for you to become a Staff Admin. This gives you the same powerful admin rights as an Ambassador, but you do not have access to the parent area of the site and you cannot engage with parent-genera...
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• Registration form/Online sign up - Parent
  Mandatory fields in the online registration forms are indicated with an asterisk (*): if you cannot see a 'Next' button or are unable to progress to the next screen, it is probably because a mandatory field is incomplete.  Important: Internet Explorer is not supported. If you find you cannot proc...
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• Video: The sponsorship opportunity on Classlist in 60 seconds
  Do you have 60 seconds to find out about the benefits of becoming a sponsor on Classlist? Watch the video below to learn more about promoting your business on Classlist   Find out more and download our Media Pack here   Referral fees - If you wish to take advantage of the offer for us to give 25...
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• Go to main Classlist website to set up
  You are currently in our Help Centre. To set up an account or find out more about Classlist please go to our website classlist.com  and choose 'Join Now' It only takes a few minutes to set up and launch a school on Classlist. If you need any further help, don't hesitate to return to this Help Cen...
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