Promoted articles

• Book a demo of Classlist for your school or PTA
  Would you like to have a chat or web demo to find out more about Classlist? We love speaking to schools and PTAs! Book a phonecall or demo with the Classlist Team here. In the meantime, if you have any questions our friendly Help Centre team generally answer questions very quickly.  Get in touch ...
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• Quick guide to setting up Classlist for your school
  Well done if you are the new Ambassador for your school's Classlist site! If you are wondering about what the 2018 GDPR (data protection) legislation means for your PTA using Classlist, click here.  I've registered my school: now what? Ambassadors who have just registered might be wondering "What...
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• One Page Guide for Staff setting up and launching Classlist
  One page guide for Staff Admins inviting parents to Classlist Great news that you have decided to go ahead and launch Classlist.   Below are some simple steps to follow for set up and launch of Classlist at your school, which you can do in under an hour.   First, we have made a 90 second video to...
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• Why is the School Structure important?
  This article covers: Laying good foundations: why the structure is important How the structure works Examples A standard structure with at least two classes per year group A small school with a single form intake A mixed/split age structure with years and classes reversed Instructions on how...
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• How to customise your School Structure
  If you are trying to begin the 'Move Up' procedure on Classlist, please click here   The school structure underpins all the parent-parent communication on Classlist so it's important to build a good foundation. Read more about why the structure is important here.    Building your basic school str...
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• Get a Classlist Website for your PTA
  Our new website feature allows you to create your own public facing responsive website which displays well on all screen sizes. The easy to use template is already part filled with some of the details from the school profile page and has been designed with schools in mind. How can I get a Classli...
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• The School Profile page (in Admin Mode)
  This page acts like a handy profile page for your school and Classlist site, and is capable of providing stacks of useful information to your parent users.  Ambassadors and Staff Admins can edit any of the sections at any time by clicking on the pink pencil icons. Parents and other Admin users wi...
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• Inviting Parents as an Admin or Rep
  We have several methods of inviting parents to Classlist, to make it easy for you whatever ways you have of contacting parents. The options on the Invite Parents page of the admin area include: email invitation via Classlist QR code invitation to print or send Share via WhatsApp Share via Facebo...
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• Inviting parents by uploading a csv file/spreadsheet
    Inviting parents by putting their email address into Classlist as several advantages, the two biggest being that parents will be pre-approved to join, and also parents will start to receive announcements sent by people with admin status on Classlist as soon as they are invited.  This enables yo...
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• Giving parents a QR code to invite and pre-approve them
  Generate your school's personalised QR code flyer with pre-approval code: Parents who scan the QR code with their phone's camera will be guided to download the Classlist app, and taken to your school to register.  When they register they will be pre-approved.    This flyer is ideal for handing t...
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• How your school can help by sending Classlist email invitations to all the parents
  School administrators can assist their PTA by inviting parents to join Classlist, even if your PTA is a separate organisation to the school.  A school staff member can do this in two ways: As a Classlist Staff Admin they can simply paste in a list of all parent email addresses to invite parents ...
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• The All Parents page - managing members
  The 'All Parents' page on the Admin side allows admin members to view the status and details of the parents in your Classlist community. Simply click on the parent's name to go to their account page. Only Ambassadors can change a parent's admin status, deactivate/reactivate their account and dele...
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• Moving up your classes ready for the new school year
    In the summer most pupils move into new classes, and need to be re-arranged into those on Classlist.  This can be done easily in single session by a Staff Admin or Ambassador on the School Structure page. (Other admins do not have access to do this).  Many schools do this before the summer hol...
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• Sample letter from the Head to parents
  Encourage all the parents in your school to sign up to Classlist with a letter from the Head. Below is a sample letter that your Head can send out.   Dear [Parent], Our school is now on Classlist Today we are launching an app for parents called Classlist and we would like to invite the whole scho...
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• Letter from Head to parents when transitioning to Classlist from WhatsApp
  Here is an example letter from a school launching Classlist   Dear Parents, Parents need to be able to connect directly to build friendships and make arrangements for your children and yourselves, and to stay in the loop on the activities of our wonderful Class Reps and PTA.  The usage of social ...
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• Quick Start Guide to the Classlist app
  See what you can do on the Classlist app with this handy one-page guide. Download and print the PDF attached below the image.  Perfect for giving to the parents in your school.        
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• Classlist Flyers to Print or Share
  Spread the word about Classlist at your school Share this link with parents for an overview, https://www.classlist.com/who-is-it-for/parents, put up a poster, and add a flyer to an email. For high quality print versions of these flyers, see the attachments at the bottom of the page. Promoting Cla...
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• Add Classlist logos and info to your school's website, parent portal and Admissions details.
  To help spread the word about Classlist within your school community, why not add the Classlist logo and url link to the footer of the school's website the website pages about Parents/PTA your Parent Portal Admissions info for families joining Noticeboards at school that parents see Logos At th...
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• Events - School Community Events Overview
  Admin users can create Community Events in the green Admin Mode. The benefits of using Community Events are that you can sell tickets and invite the whole school or individual groups/classes without being a member of each group. In contrast, private events can be created by any parent on the blue...
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• Tickets - RSVPs, Free Tickets, Paid Tickets and Donations - Extra tips on events.
  Classlist makes organising your event and collecting payment much easier!  Event Organisers can track the number of attendees. Purchasers can pay by Apple Pay, Google Pay or using a debit/credit card Event Organisers can collect payment to a Stripe account of their choice.   Event organisers can...
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• Manage Event Attendees, Download csv Spreadsheet, View & Contact the Event Guest List
    There are a couple of ways for event organisers to track and manage who is coming to an event. This help articles covers the following:  - Downloading a csv file of attendees  - View lists of attendees on Classlist  - Return Free Tickets  - Message / remind event guests  - Other help articles o...
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• How to set up your Stripe account - Admins
  Tip - The advice below is for Admins setting up a Stripe account to be used on behalf of a PTA or school, to sell tickets to events or take payments. If you have admin status and want to collect money personally, eg a rep wanting to collect money for a class event or for class hoodies/year book, ...
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• Running a raffle using Classlist
    Use the 'guest checkout' option for Raffles to share your raffle with your wider community! Create a cashless and paper-free raffle to raise money for your school, PTA or other charity.  You can coincide your raffle with your Summer fair or Christmas event using Classlist, or just run a standal...
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• SignUp Lists - Online Volunteer Sign Up Rotas for Events
  We all know getting volunteers to sign up to help at PTA or Friends community events can be a really big headache, and Classlist wants to help make it easier. From Santa's grotto slots, to food donations, to who's going to man the bar — use SignUp Lists to easily sign up helpers in the app and al...
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• Tips to help parents get started using Classlist
  Once you have got all your ambassadors and class reps on board and started rolling Classlist out, the next step is to get parents to start using the platform. Naturally some parents will be early adopters but others may take longer to get started as they don't realise what it can do. Here are a f...
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• Sending Announcements
  Classlist Ambassadors, Staff Admins and Community Reps can create announcements for the entire school or any group (eg classes/years, Ambassadors and Reps group, parent groups) using their Admin Accounts. (Class reps and parents can't send announcements but could post to the whole school if you s...
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• Admin Roles and Functionality - summary table
  The table below gives a concise summary of the different admin roles available on Classlist. The founding member of a school's Classlist page is automatically assigned to be an Ambassador; they will be able to assign admin status to other parents or staff. Ambassador, Class Rep and/or Community r...
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• Ambassador / Staff Admin tasks - an overview
  This page contains a list of the most common admin responsibilities for Classlist Administrators.  Approving parents who request to join the site This is by far the most common task, and the most fun one! If you don't know the person by name  you will need to verify that they are a parent at the ...
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• Flyer for Class Reps
        Download the file below for printing or sharing  
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• 2 minute video tour for parents
    You may also want to see our 1 page Quick Start Guide
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• Quick Start Guide to Classlist - 1 page image guide
  
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• Privacy - can I hide my contact details?
  Yes. You can choose to share your phone number and/or address with your class(es) and/or year group(s), or you can hide them, or remove them completely. It is not possible to share these details with the whole school. You can also opt in to the map with gives an approximate location. Only the amb...
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• Parent Accounts - An Overview
  What can I do on Classlist? Welcome to Classlist! This article gives you a quick run through of the main features on Classlist, with links to provide more information if you need it. Classlist is super-flexible, allowing you to talk with other parents in ways that are relevant for you, without ei...
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• I'm having trouble logging in or resetting my password
  If you are having trouble logging in there could be several reasons, luckily most are easy to fix and shouldn't be difficult to resolve. To start with, please make sure you are on the most up to date version of the app. Incorrect Password Passwords are case sensitive.  If you get the message 'ple...
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• My notification settings
  Notifications let you know when another member has added messages and content to your Classlist community. For example a post to your classes/groups, a private message or an event.  The good news is that Classlist's notification settings can be highly customised via your Profile. You can choose ...
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• How to unsubscribe from Classlist notifications and emails
  As a member of Classlist you need to sign in to Classlist to unsubscribe - because the notifications settings is part of your profile and is therefore protected externally. Log in to your account Go to your Profile section On a phone this is found via the 'More' menu at the bottom right On a co...
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• Posting to your Groups
  Welcome to Classlist! For a one page overview of Classlist see the Quick Start Guide here.   Home page and groups Posts are the best way to communicate publicly with a group of people. They work in the same way as posts to other social media platforms you might be familiar with; the Parent Board ...
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• Who will see what I've posted, and how will they know it's there?
  Who sees my post? When you write something on Classlist's Parent Board, you can always check who will be able to see it before you hit the 'Post' button. When you write a post, you will be prompted to choose which group you want to send it to: eg in the image below where it says 'Posting to...Yea...
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• How can I communicate with other parents?
  Classlist is super-flexible, allowing you to talk with other parents in ways that are relevant for you, without either blanketing everyone with mass communication or inadvertently excluding people. You can communicate via automatically populated 'school' groups, in tailor-made parent groups or on...
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• The Parent Finder Page
  The Parent Finder page allows you to find other parents (or their children) who are registered on Classlist at your school, and operates in accordance with GDPR and the privacy settings selected by parents. You can filter based on the school Groups which are automatically populated when parents r...
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• Buying tickets for a paid event
  Community event creators have the option of taking parents' card payments processed via a card processing service called Stripe.   Buying tickets When you receive an invitation to a paid event, you can buy tickets through Classlist using Stripe card payments without leaving the app. Where you w...
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• Groups - Joining, creating, managing and editing parent groups
  This article will focus on parent interest groups which can be created by any Classlist member and are great for communicating with just those with a specific interest such as a school trip, play rehearsals, sports teams, foreign language speakers, running enthusiasts, dog walkers etc. NB: 'Schoo...
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• About Groups - The 2 Main Types of Groups
  The Groups system allows people on Classlist to communicate with a different audience for each message, comment or invitation they want to share. There are two types of groups: automatically-populated school groups (year/class/reps) bespoke parent interest groups Whenever you post any content (...
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• How do I register for a second school on Classlist and how do I swap between them?
  Are you a parent with children at different schools? If your children's schools each have their own Classlist community, you can easily join them all using the same account with a single log-in. We know there are parents who are members of three schools on Classlist already! How to apply to join ...
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• Deleting your account: "I want to delete my account"
    If you no longer want to be part of your school's Classlist you can delete your account anytime.  This is not the same as unsubscribing, which relates to the email notifications we send you (i.e. unsubscribing doesn't delete your account but will prevent you from receiving emails including pass...
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• Community Guidelines - rules for users and Code of Conduct
  Users are expected to follow a code of conduct which is outlined below. For a fuller explanation of the behaviour guidelines members must adhere to, please see our Terms and Conditions.  Our Code of Conduct can also be found in the app and on our platform here. Classlist passionately wants to ben...
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• GDPR - data protection
  Classlist is compliant with GDPR The General Data Protection Regulation (GDPR) runs to more than 200 pages. Data protection is a complex, rapidly evolving subject - and the regulation can get a bit technical - but you can rest assured that Classlist is fully compliant with the new legislation cam...
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• What is Classlist? A video to share with your school's management team. Plus a presentation that highlights the benefits for your school and PTA.
  Do you need to tell your school or PTA about Classlist?  We have resources to help you explain what Classlist is. Our short Introduction to Classlist presentation is ideal for sharing with your PTA and school or to present at a meeting. You can also show our 1 minute intro video. Here is a schoo...
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• Return to main Classlist website
  You are currently in our Help Centre. Find out more about Classlist on our website https://classlist.com
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• Video demos of Classlist
    2 minute tour for parents of the latest Classlist app      5 minute tour for Reps of the latest Classlist app        Other video guides Updating your profile and notification settings Finding other families in your class and nearby using the Parent Contact lists and map Class Rep, PTA a...
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• Set up your Classlist account
  You are currently in our Help Centre. To find out more about Classlist or to set up a new school please go to our website classlist.com  It only takes a few minutes to set up and launch a school on Classlist. To join as a parent please go to the app store or google play and download the app. Th...
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• Registration form/Online sign up - Staff registration
  If you are a member of staff who wants to join your school's Classlist community, the standard way is for you to become a Staff Admin. This gives you the same powerful admin rights as an Ambassador, but you do not have access to the parent area of the site and you cannot engage with parent-genera...
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• Registration form/Online sign up - Parent
  Mandatory fields in the online registration forms are indicated with an asterisk (*): if you cannot see a 'Next' button or are unable to progress to the next screen, it is probably because a mandatory field is incomplete.  Important: Internet Explorer is not supported. If you find you cannot proc...
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• How to sign your school up to use Classlist
  In order to begin the process on a web broswer: Visit https://classlist.com and tap 'Sign Up'.   Select the option which best fits your situation: are you a parent with a child at the school you want to set up, or are you a member of school staff or a governor? When you have completed the re...
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