Tip - The advice below is for Admins setting up a Stripe account to be used on behalf of a PTA or school, to sell tickets to events or collect donations from the Marketplace.
If you want to collect money personally, eg to collect money for a class event, or to sell items privately in the Marketplace, see here.
The easiest way to set up a Stripe account is to create a draft Community Event on Classlist, and from there you will be taken to set up Stripe (to fill out a single page form). It only takes a few minutes, using information that you will already know. You are basically giving Stripe permission to send ticket money to your organisation's bank account.
Once the main Stripe account has been set up you can give other members access to it by adding them as additional admins with their own login to Stripe. If several people run events at your school they can all use one Stripe account, but with their own login, which maintains a record of who transfers money in and out, for instance.
NB You can also connect the same Stripe account to the Marketplace Plus (beta) if your school has this feature.
Who should set up the Stripe account
The person setting up the Stripe account needs to be authorised to 'sign' on behalf of your organisation. For a PTA this is generally a committee member who is a bank signatory. You will give Stripe details of the bank account you want your ticket money transferred to.
If the PTA does not have its own bank account then the money taken on Classlist can be transferred directly to the school bank account from Stripe. In that case the school will need to help you by setting up the account on Stripe - but don't worry, it is simple for a member of staff at your school to set up a Stripe account for use with Classlist. You could sit with them for a few minutes while they do it. The person doing this need to be authorised to sign on behalf of the school.
How to set up a Stripe account
If your school has Marketplace Plus (beta) you can also set up Stripe via the School Profile page.
To access Stripe set up, create a draft Community Event, add a title and date, and then click 'add tickets', and 'paid tickets' and then click on 'Get paid using Stripe'.
Tip: If you are doing this with a member of staff, login them into a Classlist account and create a draft event to set up Stripe, as it is a simpler set up process than starting directly at Stripe.
Also: Once the Stripe account is set up the account owner can add other people eg the PTA as extra admins from within Stripe, and you can then use your own Stripe details to set up events on Classlist. Details below.
Next you will be taken through some questions. (NB The standard business wording of the questions from Stripe can appear odd to Classlist PTA/school members!). Below we will explain what the questions mean.
Tip: if someone else has already set up a Stripe account for your PTA and invited you to it, you just need to connect your account to Classlist. Look at the top right of the page and choose 'Sign In' to sign in to Stripe. You don't need to go through the Stripe set up process below.
Business Website - you can put a PTA or school website or a PTA social media profile here.
If you are a PTA and you do not have a website, web page on the school website, or a social media profile you could put the school website. This 'Business Website' info is not displayed anywhere or used by Classlist. Stripe are using it to check that the organisation you are collecting funds for is a bona fide organisation.
Business Description - put text which describes how you raise money such as "We are a school's Parent Teacher Association. We arrange events for parents of the school in order to fundraise for the school. We fundraise by selling tickets, accepting donations, and selling PTA merchandise for example."
Type of Business - Choose 'Not for Profit' if you are a charity.
Company Number - you can leave this blank unless you have one
VAT number - you can leave this blank unless you have one
Business Address - registered address of your organisation
Fill out your details.
Financial services regulations mean Stripe need to know your role and personal details to verify you.
Some every large corporations use Stripe so the questions are designed to cover a wide range of organisations and scenarios.
Your role - you can say here if you are Treasurer of the PTA or Trustee.
It is fine to say 'No' to all these 3 questions if those are the correct answers.
Additional owners
These questions relate to businesses. In most cases you probably don't need to fill out this section. You do not need to add all trustees or committee members for instance.
NB You can add additional administrators of the Stripe account later, once it is set up. This section is not for that.
Credit card statement details - This helps parents recognise a payment to your organisation on their card statement. It is a good idea to include 'Classlist'.
eg Statement Descriptor - 'St Martin's PTA Classlist account'
Support email and phone. Stripe makes it mandatory that you give a contact number for your 'customers' to contact you, but we don't display this info to your members.
Bank Details
You are stating that you authorise Stripe to transfer money to and from the PTA or school bank account. Therefore you need to be a bank account signatory to complete this.
Generally you will be transferring money out of your Stripe account to the bank account. Stripe have a direct debit instruction as an insurance against you having a negative balance in your Stripe account, which they may need to settle from your bank account.
Your Stripe login details
Finally, put the email you want to use to login to the Stripe account, and a long password. The email does not need to be the same one you use for Classlist. Create a long and secure password.
Multiple people should not share a single login to Stripe for security reasons. For instance, if someone logged into the Stripe account in your name and made changes to the account it would record that you made those changes, so protect yourself you should all have your own Stripe login.
You can add additional administrators to Stripe by following the instructions further below.
Email address confirmation
After you finish this page by clicking 'Authorize access to this account' you will be sent an email to confirm your email address. Go to your email account and confirm your email right away.
NB You can ignore the info in the email about integrating Stripe. The other information in the email from Stripe is gives you a link to your Stripe Dashboard and their support function.
After confirming your email you will be told that your account is connected. Well done!
Photo ID - If Stripe can't verify you ore one of your account administrators based on the personal information you provided you may be emailed by Stripe after set up asking you to upload a scan of your Passport or driving licence photo to your account. This is nothing to worry about and is to meet financial services regulations.
Charitable Status
If the PTA or school which set up the Stripe account is a charity you can get your Stripe fees reduced from 1.4% to 1.2% by emailing Stripe and giving them details. It is simple to do. More info here.
NB We cannot guarantee Stripe's fees won't change. For events Classlist charges 0.5% on top of the Stripe fee.
Connecting your Stripe account to the Marketplace (beta)
If your school already has Marketplace Plus (Beta test) you can receive donations to the PTA via Stripe too. To connect your Stripe account to the Marketplace go to the School Profile page and choose 'Connect Stripe account'.
At the top right of the Stripe page you can Sign In if you aren't already signed into Stripe.
Your account will connect automatically once you are logged into Stripe.
Managing your Stripe account
Two-step authentication - when you first login you will be offered two-step authentication to keep your account more secure. (This means that when you login the first time on a new device Stripe will send you an SMS with a security code to ensure it is you). This helps prevent fraud. We recommend you use two-step authentication. You will be given a back up code to keep in a safe place in case you lose your phone.
How to add additional users to the Stripe account
Within Stripe, select Settings from the bottom of the menu on the left.
Click on Team Members in the right hand column.
Enter the email address of people who will be setting up events for you and need Stripe access.
You need to give them 'Administrator' status on Stripe for them to connect Stripe to Classlist. Administrator status gives them full access to the Stripe account, so it is best to restrict the number of people accessing the Stripe account.
What to do when you are invited to join a Stripe account
If you are invited to join the Stripe account you will get an emailed invitation. Click on the email and set a password and login to Stripe. Then open Classlist on the same browser, create a draft community event, add paid tickets and choose 'Get paid with Stripe'. Because you will already be logged into Stripe the account will connect immediately.
If you are not logged into Stripe when you try to connect via Classlist choose 'Sign In' at the top of the Stripe set up page. You don't need to fill out the set up page!
Adjusting some other Settings on Stripe
Choose Settings on the menu again and then choose:
Account Information
The account name may show as the website url you entered. You can edit this name to that of your PTA/organisation.
Support email and phone. Stripe makes it mandatory that you give a contact number but we don't display this info to your members.
If your members do need support you can direct them to the Classlist Help Centre.
Bank accounts and scheduling
Edit the Payout schedule to either 'Automatic - every month' or 'Manual'. (It will be set as daily be default).
A payout to your bank account will have a 10p Stripe fee, so you probably don't want to have payouts daily.
Other info
Photo ID - You will probably be emailed by Stripe after set up asking you to upload a scan of your Passport or driving licence photo to your account. This is nothing to worry about and is to meet financial services regulations. In some cases they can verify you from the information you have already supplied.
You can delete your draft event once you have connected Stripe to your Classlist account, as the Stripe account will be remembered in your Classlist account for future events that you set up.
Admin at 2 schools?
NB if you are a Classlist Admin at 2 schools with 2 Stripe accounts make sure you connect the right Stripe account to each school! Stripe may stay logged in on your browser, so if you are logged into Stripe for one school and then log into Classlist for another school on the same browser you will see the wrong Stripe account within Classlist. Don't worry, you can switch the Stripe account if you do connect the wrong one.
Help
If you need help with your Stripe account itself you can contact Stripe's Support Centre. If you need help with Classlist please contact our Help Centre.
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