Buying tickets for a paid event

Community event creators now have the option of taking your card payments via Stripe, which is easier to use on phones.

 

Important: We experience occasional issues with PayPal rejecting credit card payments for no reason (which occurs within PayPal and we don't have control over that). The easiest way to checkout via Paypal is using a PayPal account. If you don't have one it's quick to set one up! 

Card payments are also accepted via Paypal, but if you have a Paypal account associated with the card then Paypal will expect you to login to Paypal to pay.  They don't make that very clear on a phone.   If you have used a card several times to pay with Paypal they may prompt you to set up an account too.

 

Buying tickets

When you receive an invitation to a paid event, you can buy tickets through Classlist using PayPal or Stripe card payments. Where you would normally click the red 'Reply' button to RSVP to a free event, for a ticketed event simply click on the 'Get tickets' button. 

 

 

 

A dialogue box will pop up asking you to select the number of tickets (see below). There may be more than one ticket type to choose from (eg adult and child tickets at different prices). 

 

 

NB: Your selected tickets are held for up to ten minutes or until the payment is completed. If the payment is not completed in within ten minutes your session will time-out and your selected tickets will be released for other people to buy. 

 

Click on the blue PayPal button at the bottom to check out. You will be redirected to PayPal. If you have a PayPal account you can pay through that or via card, though please see the note at the top of this page regarding card payments via Paypal.

 

 

After you have confirmed the payment on PayPal or Stripe, you will be redirected back to Classlist, where a ticket purchase confirmation notice will show how many and what type of tickets you purchased: eg in the image below the user has bought 1 meal ticket for the Reception class Christmas party. Tickets are shown as pending until PayPal has confirmed the payment. From the confirmation box you can click the ‘download ticket’ link and you will receive a pdf of your ticket which you can print off and keep. The creator (host) of the event will receive a statement from PayPal to confirm that the payment has been received.