Once you have got all your ambassadors and class reps on board and started rolling Classlist out, the next step is to get parents to start using the platform. Naturally some parents will be early adopters but others may take longer to get started as they don't realise what it can do. Here are a few questions, answers and top tips for using Classlist that relate to the parts of the platform that specifically benefit parents. These tips are intended to speed up the learning curve for parents of the many different features we offer.
We suggest that you send these 'written for you' tips out as short posts - with maybe one or two at a time - as and when it is appropriate for your school. They can be sent in any order you like to help ‘sell the benefits’ of Classlist to parents and encourage them to start engaging with the platform. You can pick and choose the ideas that are the most relevant and you can edit them or add your own ideas too (please let us know so we can share them with other schools).
Our Quick start guide is another useful image to send out to help parents get an overview of all the different areas.
Questions, Answers & Top Tips for Parents Using Classlist
Find out who else is in your class
Check for members of your class or year from the group thread on the home page or in the parent finder. Use the A-Z sort to list by child or parent, first or last names.
Match parents to children
See which child(ren) are related to which parent(s) in the parent finder and remind yourself of any names you have forgotten.
Class/Year/School Group chat
Most people will see threads for their class, year and whole school when they first login, class reps will also see an automatically populated ambassadors and reps thread set up. Any extra groups you join will have separate threads on the home page.
Who can see my contact details?
The minimum information you need to share in order to have an account is your name, your child’s name and their class/year group. You will also need to enter an email address which can be seen by admin users to help verify you but won’t be seen by other parents.
You can add your phone number and home address during sign up if you want to, and add/edit/remove them in your profile after you have signed up. If you do add these details they will be shared with your year group by default (not the whole school) and you can change this to share with just your class or no-one.
If you have entered an address you can also choose to opt into the school map. The map gives an approximate location to help enable parents to find out who lives close by, e.g. to arrange lift shares.
Who can I contact and who can contact me?
Collaborate across the whole school! Find and direct message any parent via the chat feature. There is no need to give out your contact details and if there’s someone you would rather not hear from you can block them without them knowing.
Help your child write Christmas cards
Use the parent finder to double check the names and spellings of the children in your child’s class/year to help them write Christmas cards.
How do I turn on/off notification settings?
Head over to your profile and select ‘notifications’ to choose which types of notification you want or don’t want and whether they should arrive via email, push notifications, both or neither. These can be changed at any time and will apply to all future posts/announcements/events. If a post or announcement has already been published click on the 3 dots menu at the top right (mobile) or blue bell (desktop) to turn on/off notifications.
Organise your child’s birthday party
Set up a private event such as a birthday party and invite school friends. Go to ‘what’s on’ from the bottom menu (in the app) and hit the pink plus button to get started.
See what’s on and get event or raffle tickets
Book and pay for tickets from your account without needing to fill in your details again. Go to the ‘what’s on’ section to find out what’s coming up next.
Volunteer for events
If you are looking at an event and it has a SignUp list you can volunteer to help and see who else is volunteering at the same time.
Use listings to buy/sell/pass on 2nd hand items
Has your child grown out of their bike, given up guitar lessons and lost interest in ballet? Pass the items on via listings. Or support your child's next hobby with second hand kit from another parent.
Use listings to let people know about lost/found property
Has your child lost something (again), if you’ve already got your child to retrace their steps and checked the lost property pile and it still hasn’t turned up, let others know to look out for it with a lost property listing. Or maybe you found something but can’t see a name label, post it in listings to help reunite it with its owner. (For items with name labels head to the parent finder or chat icon, search the child's name and direct message the parent to let them know where it is).
Set up or join community interest groups
Whether you are interested in starting a book club, finding a running group or swapping Christmas crafting ideas, setting up or joining a group is a good way to meet and chat to others with similar interests. Groups can be school related such as school disco organisers, or based on parent interests. They can be open (where anyone can join) or closed (where approval is needed from the group owner). Look out for groups that have been set up already or start your own at the bottom of the home page.
Can I advertise my business on Classlist?
You can’t write unsolicited posts advertising your business on Classlist. This is against the T&Cs and such posts will be removed.
There is an option to take out paid ads on Classlist at one or more schools - get in touch with email@example.com for more details.
Check who’s on the PTA
Go to the parent finder 'who's who' and view the class reps and PTA committee for your school. Contact anyone from their profile.
Moving House or Changing Email/Phone Number
Anytime any of your information changes you can update it in your profile. Simply click on your profile photo, make the changes and be sure to click 'save'.
Add a New Child
If you have another child such as a younger sibling who joins the school at a later date, you can add them to your profile and select their class without needing to be approved to the school again. This makes it quick and easy to join siblings. The rest of the class will also be informed that your new child has joined.
Help Articles - Guidelines and Getting Started for Parents
There are lots of articles in our help centre and a few of the ones that might be relevant to parents when they get started are listed here.