Admin notifications

As an admin member you will sometimes receive system messages to let you know when there is something you need to do or to keep you updated.

Types of notification

These could be:

• when a new member has applied to join your site and is waiting for approval.
• when someone who has been invited by email joins (without needing further approval).
• when a new group has been created.
• if someone adds you as an event organiser
• when a free event ticket is returned
• updates on a raffle you have set up.
• Someone has signed up to your volunteer list.
• when someone has reported a post and you need to take action to resolve the problem.
• When whole school posting for parents is turned on/off.
• If class reps have been unassigned from classes during a move up.

The subject of the notifications you receive will depend on whether you are an Ambassador or a different sort of admin member. As well as receiving an email you will also receive a notification on Classlist, just like you do on the parent side.

Navigating to notifications

If you aren't already on the green admin side you will see a red dot on the admin switch to alert you. 

You can then go to the notifications page to view the actions waiting for your response (see below - items with a blue background are new and waiting for attention). This also allows you to check back to see all parents who have joined the site, or have been recently approved by other members of your admin team. 

Using notifications to help welcome new parents

Even if you have a dedicated Staff Admin Plus user to manage the approval process, you can use the 'waiting for approval' email and notification as a trigger to alert your Class Reps that there are new joiners who need to be welcomed. All Ambassadors and relevant Class Reps will receive an emailed approval request, as well as those with Staff Admin Plus accounts.  

Adjusting notifications for parent admins

Admins who also have a parent account can adjust the settings for these notifications in their profile.

NB: It is not possible to turn off notifications/email for reported posts/parents but we find these are extremely rare.

Adjusting notifications for staff admin plus accounts

NB: It is not currently possible for people with staff admin accounts to turn off notifications/emails for people waiting for approval or for reported posts/parents.

Provided someone else has taken responsibility for both these actions, staff admins could set an email rule for approval requests to skip the inbox in their email settings. Emails will come from no-reply@classlist.com for the following notifications.