Ambassadors can create a welcome message that will automatically send as a private message to any newly approved member who joins your school. It will be sent the day after they join Classlist.
Why send a welcome message
Sending a welcome message gives new members a warm welcome to the platform and helps introduce them to you. We have automated the sending of this message to reduce the work for ambassadors who have been sending personal welcomes to each parent.
We have found that new members really appreciate having a personal welcome and will often reply, which is a great way of starting a conversation with them. New members are sometimes more comfortable replying to a private message as their first interaction on Classlist.
Where to add/edit the welcome message
You can add and edit the personal welcome message anytime on the Admin view of the School Profile page. There is one Welcome Message per school, so choose which Ambassador you want it to come from if you have more than one.
NB For schools with more than one Ambassador, the welcome message is sent from the person who last saved changes to the message. Any Ambassador can edit and save a new version. This does mean that you shouldn't edit the message unless you want it to be sent from you!
Take a look at our school profile article for more information on the other features of this page.
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