Classlist Admin Roles - The 5 Admin User Types

What you can do on Classlist varies according to what admin status you have as a member; ie whether you are a parent, a parent with admin rights (Class Rep, Community Rep & Ambassador), or a staff member (staff admin & staff admin plus).

Admin/Parent side access - who can see which areas?

• Parents - Blue Parent side (no admin status).
• Class Reps - Blue Parent Side and Green Admin Side.
• Community Reps - Blue Parent Side and Green Admin Side.
• Ambassadors - Blue Parent Side and Green Admin Side.
• Staff Admin - Green Admin Side (no parent side access).
• Staff Admin Plus - Green Admin Side (no parent side access).

Which roles have the most admin access?

How to choose which access to give and how to give access

Take a look at our table comparing admin roles for a detailed comparison on what each can do. If you are an admin user and you want to make someone else an admin user too, see our guide on how to assign specific admin status to other parents. The process is different to invite staff who are not parents.

NB: Parents who also have admin access will be able to switch between the blue parent side and the green admin side via the switch at the top left of the app.

Ambassador:

The Ambassador role is given to the initial creator of the site if 'parent' or 'PTA member' is selected when someone first signs up. The role of ambassador can also be assigned to other key parents who play an active role in the school community such as PTA post-holders. Ambassadors can access all areas of the site, manage membership and can moderate and manage content.

If your school is using the sync wizard, Ambassadors won't have access to this part and won't see parent data from the MIS in integration schools.

Class Rep:

The Class Rep role is usually allocated to someone who can act as the representative for the other parents in his/her child's class/year. If your school operates a system of Class Reps this role is perfect for them. Class Reps can approve parents in their class and view most of the admin features on Classlist in relation to the class/year which they represent. They can also create announcements to send to groups such as any class or year (but not whole school unless this is enabled on the school profile page) and Community events (to invite parents from any group including the whole school).

Community Rep:

Community Reps can use the admin features to create announcements, community events, run raffles and update the website (if this is enabled at your school), but have limited access to the other administrative features. This role is suited for parents with a specific position in the parent community which may not be the same as a PTA position, eg Fair Funding Campaign Officer, Second Hand Uniform Sales, or just someone who is keen to help out from time to time. Unlike Class Reps community reps can send announcements out to the whole school (eg to promote an event they are running). Community Reps cannot manage parent membership or view or moderate group posts or content.

Staff Admin :

Regular Staff Admin accounts can send out Announcements and Community Events to any group and view and reply to parent comments while on the admin side.

Parents can't communicate via private messages with Staff Admins on Classlist.   

Teachers could use this account to send messages to their class (comments can be turned on/off)

Staff admins can set up and manage new interest groups eg so that they could share details with parents while on a school trip.

They can also edit the website content (if this feature is turned on at your school) and make changes to the school profile page eg to update the welcome message or add a helpful link.

There is no access to approving or removing members or to the school structure. Regular Staff Admins don't have the ability to monitor any parent content.

Staff Admin Plus :

Staff Admin plus accounts can do everything that regular Staff Admins can do and they have the same administrative powers as Ambassadors in terms of approving/removing and managing parent members in the school structure. If someone is a parent who is considering this role then an ambassador role would be similar and combine the abilities of both.

Staff Admin Plus accounts do not have any access to the parent side of Classlist. This means that Staff Admins cannot view, access or moderate parent-created content (such as group posts and comments, or Marketplace listings).  Staff Admins do not see the 'Monitor Community' section in their menu at all, however they will be notified if content is reported.

If your school is using the sync wizard, Staff Admin Plus users will have access to run the wizard and manage parent data from the MIS for integration schools.