Deleted a pupil by mistake?

If you have just deleted a pupil by mistake, then don't worry, it isn't the end of the world.  Their parent will still have an account - as deactivating parents is a separate process to deleting pupils (because many parents have more than one pupil at a school).

Therefore if you have deleted the pupil from the School Structure the parent should still have an account unless they deleted it themselves.  However, they may have no pupils attached.

Unfortunately you can't add the pupil back on to the parent's account yourself, for reasons of opt in and privacy.  

The parent just need to add the pupil again to their profile.

You may need to work out who the parents are so that you can let them know they need to add the pupil back.

How to find parents with no pupils

If you go to 'All parents' we have a new-ish filter than will allow you to choose 'parents with no pupils'.  You may find the parent of the deleted pupil there.  {NB You may find other parents there too if they deleted their own pupil from their account}.

Then you can send the parent a message and ask them to go to their Profile and add the pupil again.  That will put them back in the right class.

NB If the parent of the deleted pupil had more than one pupil then you won't see the parent in the filtered list of parents with no pupils...

Therefore you may need to go through a school list of all pupils in the year and work out who isn't showing in the year group.  You could invite anyone who hasn't joined yet at all, and identify anyone who has an account but does not have a pupil in the right year group.