My photo won't upload

Uploading an Image from your phone

If you are having trouble using your phone's camera to upload an image, make sure that you have allowed Classlist to access your camera. You can enable this in your phone's settings. 

Image Types

Classlist can upload both PNG. and JPEG. files. Make sure that your pictures are in this format before attempting to upload them. To learn about how Classlist deals with photos click here.

For guidance on how to upload photos generally click here.

Tip: to change your profile photo on a mobile device go to the main menu at bottom right of your screen. Open your profile, click on the camera icon, then follow the instructions on screen.

iOS 11 and accessing photos 

Q: Why does the Classlist iOS app not ask for permission to access my photos?

A: In iOS 11 Apple introduced a new image picker which means apps don’t need access to your whole image library to upload a photo. Instead when a user chooses an image to upload to an app, the image picker transports the selected image alone and delivers it to the app. The app has no need to ask the user for permission because it is not accessing the user’s data.